Terms of service

Terms of Service – PawStore.in

Last Updated: May 2026

Welcome to PawStore.in. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or services.

1. General

PawStore.in is an online store offering pet products, accessories, toys, feeders, grooming essentials, and related items for pets.

By using our website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under parental or guardian supervision.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

2. Product Information

We strive to ensure all product details, descriptions, pricing, and images are accurate. However:

  • Colors may vary slightly due to screen settings and lighting.
  • Product sizes and measurements are approximate.
  • Packaging and branding may occasionally differ due to supplier updates.

PawStore.in reserves the right to modify product details and pricing without prior notice.

3. Orders & Payments

  • Orders are confirmed only after successful payment verification.
  • We accept approved payment methods displayed at checkout.
  • Cash on Delivery (COD) may be available for selected locations/products.
  • PawStore.in reserves the right to cancel or refuse orders due to:
    • Pricing errors
    • Product unavailability
    • Fraudulent activity
    • Incomplete customer information

In such cases, eligible refunds will be processed accordingly.

4. Shipping & Delivery

Orders are processed and shipped within the estimated timeline mentioned on the website.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations

PawStore.in is not responsible for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information.

5. Returns, Refunds & Exchanges

Please refer to our Refund & Return Policy for detailed information regarding:

  • Return eligibility
  • Damaged or incorrect products
  • Refund timelines
  • Exchange conditions

PawStore.in reserves the right to deny returns that do not meet policy requirements.

6. User Responsibilities

By using this website, you agree not to:

  • Use the site for unlawful activities
  • Submit false or misleading information
  • Attempt to interfere with website functionality or security
  • Copy, reproduce, or misuse website content without permission

Any misuse may result in account suspension or legal action.

7. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Branding
  • Website design

is the property of PawStore.in and protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

PawStore.in shall not be liable for:

  • Indirect or incidental damages
  • Delays caused by courier services
  • Allergic reactions or misuse of products
  • Losses arising from improper use of pet products

Customers are advised to supervise pets while using any product purchased from the website.

9. Privacy

Your personal information is collected and used only for:

  • Order processing
  • Customer support
  • Communication and updates

We do not sell or misuse customer data. Please refer to our Privacy Policy for more details.

10. Changes to Terms

PawStore.in reserves the right to modify or update these Terms of Service at any time without prior notice.

Continued use of the website after changes indicates acceptance of the revised terms.

11. Contact Us

For any questions regarding these Terms:

PawStore.in
📱 Instagram: @pawstore.in
🕒 Support Hours: Monday – Saturday, 10 AM – 6 PM IST